Business Description

Pharmapod is the Global Learning Health System for reducing medication errors. It is built by pharmacists for healthcare professionals. It enables pharmacists to record, review and analyse Patient Safety Incidents quickly and securely. Pharmapod also facilitates the creation, distribution and management of the pharmacy’s organisational documentation such as SOPs, Training Records and Policies effectively. It is the only system that closes the loop between incidents that have occurred and updating of the pharmacy’s quality documentation, delivering significant efficiencies to the process of reviewing and updating SOPs.

Products and Services

Incident & Service Management – Enables pharmacists to systematically record medication-related incidents and MSO’s to derive intelligence and identify risks in practice. Root Cause Analysis – Identify what contributes to errors within your organisation and implement mitigation processes to continually improve customer experiences. Metrics-Driven – Measure and manage the follow-up and improvement opportunities generated from Incidents and Services. Configurable Workflow – Improved workflow at local and corporate levels allow structured, standardised incident and service reporting in a real-time/efficient manner. Across All Devices – Cloud-based and designed to work on legacy hardware and on the latest PC's tablets and mobile devices. Analytics Suite Designed for individual pharmacies. Data is collected and stored on the system through daily Medication Safety Event (Incident, Near Miss) reporting by pharmacy teams involved in the dispensing process.

Value Proposition

Medication errors are a significant global problem, impacting millions of lives daily with a worldwide annual financial cost of over $42 Billion. In response to the World Health Organization’s Patient Safety Challenge to reduce these errors by 50% over the next five years, pharmacists as medication experts are taking a lead role in developing and adopting effective solutions to improve processes across the healthcare system and prevent patient harm. Pharmapod are driving worldwide change in patient safety with its Global Learning Health System. This is an award-winning, professionally-led solution which has rolled out across pharmacies, hospitals and long-term care facilities internationally – for example, it is the mandated system for the most extensive medication safety program of its kind in Canada, involving over 4,500 pharmacies. Over 10,000 pharmacists are using the Pharmapod system to help drive improvements in quality and efficiencies in process, which are demonstrable and measurable for healthcare professionals. In addition to incorporating artificial intelligence tools such as machine learning into its technology, Pharmapod are now also connecting experts in medication safety internationally through establishing national response teams in each country to analyse the medication error data and develop improvement strategies.

Standards and Certificates

Sector(s) Served

• MedTech • Retail

Key Clients

• Shoppers Drug Mart • Rexall •Superdrug • ASDA • Remedy’sRX • Paydens • Allcare Pharmacy • Ontario College of Pharmacists • Stacks Pharmacy • Meaghers Pharmacy • Boots • Numark • Wm Morrisson • H.I. Weldricks

Geographical Market(s) Served

Ireland, United Kingdom (UK), Canada, United States of America (USA), Australia, Middle East and North Africa (MENA)


48 Upper Mount Street Dublin 2 D02 YY23

Contact Details

+353 1 685 2242